Privacy Policy

It is the policy of Garner Products LLC to respect and protect the privacy of the users of www.garnerproducts.com (hereinafter, the "Site"). Through this Privacy Statement, we want to reassure users of the Site that we will not sell, share, or rent user information to others in a manner different than as set forth in this Internet Privacy Statement.

In this privacy statement, we explain what we do with the data we obtain about you via https://garnerproducts.com. We recommend you carefully read this statement. In our processing, we comply with the requirements of privacy legislation. That means, among other things, that:

• we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
• we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
• we first request your explicit consent to process your personal data in cases requiring your consent;
• we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions or want to know exactly what data we keep of you, please contact us.

1. Purpose and categories of data

Categories of personal information to be collected and the purpose for which the categories shall be used.

1.1 We use your data for the following purpose:

Contact - Through phone, mail, email and/or webforms

The following categories of data are collected

• A first and last name
• An email address
• A telephone number
• IP address
• Professional or employment-related information
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement.
• Geolocation data
• Audio, electronic, visual, or similar information

1.2 We use your data for the following purpose:

We use this information for such purposes as responding to your requests; improving our site; communicating with you via email, regular mail, or phone; and compiling and analyzing statistics for website improvement.

The following categories of data are collected

• A first and last name
• An email address
• Company or organization
• IP address
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement.
• Geolocation data

2. Sharing with other parties

We do not share data with third parties.

We disclose personal information if we are required by law or by court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

3. How we respond to Do Not Track signals

Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.

4. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Statement on our Cookie Policy webpage. 

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:

8.1 Right to know what personal information is being collected about you

A consumer shall have the right to request that a business that collects personal information about the consumer disclose to the consumer the following:

1. The categories of personal information it has collected about that consumer.
2. The categories of sources from which the personal information is collected.
3. The business or commercial purpose for collecting or selling personal information.
4. The categories of third parties with whom the business shares personal information.
5. The specific pieces of personal information it has collected about that consumer.

8.2 The right to know whether personal information is sold or disclosed and to whom

A consumer shall have the right to request that a business that sells the consumer’s personal information, or that discloses it for a business purpose, disclose to that consumer:

1. The categories of personal information that the business collected about the consumer.
2. The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold.
3. The categories of personal information that the business disclosed about the consumer for a business purpose.

8.3 The Right to equal service and price, even if you exercise your privacy rights

We shall not discriminate against a consumer because the consumer exercised any of the consumer’s privacy rights, including, but not limited to, by:

1. Denying goods or services to the consumer.
2. Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.
3. Providing a different level or quality of goods or services to the consumer, if the consumer exercises the consumer’s privacy rights.
4. Suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services. However, nothing prohibits us from charging a consumer a different price or rate, or from providing a different level or quality of goods or services to the consumer, if that difference is reasonably related to the value provided to the consumer by the consumer’s data.

8.4 The right to delete any personal information

1. A consumer shall have the right to request that a business delete any personal information about the consumer which the business has collected from the consumer.
2. A business that receives a verifiable request from a consumer to delete the consumer’s personal information pursuant to subdivision (a) of this section shall delete the consumer’s personal information from its records and direct any service providers to delete the consumer’s personal information from their records.
3. A business or a service provider shall not be required to comply with a consumer’s request to delete the consumer’s personal information if it is necessary for the business or service provider to maintain the consumer’s personal information in order to:
   
   
   1. Complete the transaction for which the personal information was collected, provide a good or service requested by the consumer, or reasonably anticipated within the context of a business’s ongoing business relationship with the consumer, or otherwise perform a contract between the business and the consumer.
   2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.
   3. Debug to identify and repair errors that impair existing intended functionality.
   4. (Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
   5. Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
   6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the businesses’ deletion of the information is likely to render impossible or seriously impair the achievement of such research if the consumer has provided informed consent.
   7. To enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business.
   8. Comply with a legal obligation.
   9. Otherwise use the consumer’s personal information, internally, in a lawful manner that is compatible with the context in which the consumer provided the information.

9. Selling and disclosure of personal data to third parties

We have not sold consumers’ personal data in the preceding 12 months.

A list of the categories we have disclosed for a business purpose in the preceding 12 months:

• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement.

10. Contact details

Garner Products LLC
10620 Industrial Avenue, Suite 100
Roseville, CA  95678  USA
Tel: 916-784-0200
Fax: 916-784-1425
Website:https://garnerproducts.com
Email: info@garner-products.com

Privacy inquiries, complaints, and requests concerning personal data may be directed to Garner Products LLC using the contact information above.

11. Users in the European Economic Area, United Kingdom, and Switzerland

If you access this website from the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal data in accordance with the EU General Data Protection Regulation (GDPR) and equivalent UK and Swiss law. This section describes the additional rights and information that apply to you.

11.1 Lawful Basis for Processing

We process personal data only where we have a lawful basis under Article 6 GDPR:

• Consent - for analytics and marketing cookies (collected only after you opt in via our cookie consent banner) and for marketing communications you sign up for. You may withdraw consent at any time via the banner's cookie settings or the unsubscribe link in any email.
• Contract - to respond to quote requests, process orders, and provide products, service, and support you request.
• Legitimate interests - to operate, secure, and improve our website and to communicate with business contacts about products and services relevant to their organization.
• Legal obligation - to comply with applicable law, including export control, tax, and accounting requirements.

11.2 Your Rights

Subject to the conditions set out in the GDPR, you have the right to: access the personal data we hold about you; rectify inaccurate data; erase your data ("right to be forgotten"); restrict or object to processing, including processing based on legitimate interests; data portability (receive your data in a structured, commonly used, machine-readable format); and withdraw consent at any time without affecting the lawfulness of processing before withdrawal. You also have the right to lodge a complaint with your local supervisory authority.

To exercise any of these rights, contact us using the details in this policy. We will respond within one month as required by Article 12 GDPR. We may need to verify your identity before acting on a request.

11.3 International Data Transfers

Our website and business systems are operated from the United States, and personal data you provide is processed and stored in the United States. Where we transfer personal data from the EEA, UK, or Switzerland, we rely on appropriate safeguards, including Standard Contractual Clauses approved by the European Commission and, for service providers certified under it, the EU-U.S. Data Privacy Framework.

12. Data Retention

We keep personal data only as long as necessary for the purposes described in this policy, then delete or anonymize it. Our standard retention periods:

• Contact and quote request form submissions - retained for 36 months from your last interaction with us, unless you become a customer.
• Customer relationship records (CRM) - retained for the duration of the business relationship and for seven (7) years afterward as required for warranty, tax, and accounting purposes.
• Website analytics data - Google Analytics user-level data is retained for 14 months; aggregated reporting data does not identify individuals.
• Marketing email data - retained until you unsubscribe or until 24 months of inactivity.
• Cookies - expire per the durations listed in our Cookie Policy.